Course Overview:
TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.
Course Description:
Audience profile
- Systems Engineers
- Technical Solutions Architects
- Application Developers and Engineers
At course completion
After completing this course, students will be able to:
- Describe the ThousandEyes solution and its benefits
- Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
- Explain the different ThousandEyes test types and their purposes
- Configure and run tests to correlate test output with the source of an application or network performance issue
Course Outline
Module 1: Evolution of Application Delivery and Network Monitoring Requirements
- The SaaS Cloud Disruption
- The Importance of Enterprise App-to-User Visibility
Module 2: Thousand Eyes Platform Overview
- ThousandEyes Platform and Architecture
- Working with Agents
- Understanding Consumption Models and Pricing
- External Integrations
Module 3: Solution Use Cases
- ThousandEyes Cloud Adoption Use Cases
- Use Cases for Digital Experience
- L3 And WAN Use Cases
- Qualifying ThousandEyes Strategic Value
Module 4: Enterprise Agent Installation and Placement
- Enterprise Agent Overview and Data Collected
- About BrowserBot
- OVA and Hyper-V Hypervisor Installation
- UX Installation and Docker Deployment
- Installation for Cisco IOS XE Containers
- Installation for Cisco Catalyst 9000 Series Switches
- Other Installation Options
- Enterprise Agent Clusters
- Interface Selection, Creation and Configuration
- Placement Considerations
Module 5: Endpoint Agent Installation and Configuration
- Endpoint Agent Overview and Data Collected
- Endpoint Agent Installation options
- Configuration and Deployment
- Creating Scheduled Tests
- User Experience
Module 6: Thousand Eyes Test Types and Functionality
- Cloud and Enterprise Agent Based Tests
- Nesting of Tests
- Data Collection
- Adding Tests
- Relating Foundation Technologies to Test Methods and Output
Module 7: Network Layer Tests
- Test Inputs
- Agent-to-Server Test Configuration
- Agent-to-Agent Test Configuration
- End-to-End Metrics and Visualization
Module 8: BGP Testing
- BGP Protocol Review
- Test Inputs
- Alert Rules
- Interpreting BGP Route Visualization
Module 9: DNS Testing
- DNS Review
- DNS Test Inputs
- Analyzing DNS Test Output
- DNS+ Layer Tests Settings
- DNS+ Layer Tests Output
Module 10: Testing Web Servers
- HTTP Inputs
- FTP Server Test Inputs
- Analyzing Web Test Output
Module 11: VoIP Tests
- VoIP Technology Review
- RTP Settings
- SIP Server Settings
- Interpreting RTP Stream and SIP Server Output
Module 12: Transaction Testing
- Modeling User Workflows
- Basic Test Configuration
- Transaction Scripting Examples
- Using the ThousandEyes Recorder
- Selenium and Web Dev Tools
- The Document Object Model and Interpreting Waterfall Charts
Module 13: SD-WAN Visibility and App Performance
- SD-WAN Review
- Leveraging Visibility to Baseline App and Network Performance
- SD-WAN Branch, SaaS, and ISP Metrics
- Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues
Module 14: Outage and Performance Analysis with ThousandEyes
- Determining the Correct Test Type and Config
- Correlating and Validating Test Results
Module 15: Monitoring, Alerting and Remediation
- Using ThousandEyes Monitoring to Improve Digital Experience
- Determining Actions to Take Based on Test Output
- Using Snapshots
- Managing Alerts
- Capturing Historical Data
Module 16: Troubleshooting
- Missing or Incorrect Path Visualization Information
- HTTP server test errors
- Endpoint Agent Issues
- Firewall Considerations
- CLI Network Troubleshooting Utilities
Hands-On Labs:
Labs are designed to assure learners a whole practical experience, through the following practical activities:
Lab 1: Getting Started with ThousandEyes Platform Administration
- Task 1: Create Organizations and Account Groups
- Task 2: Create Users
- Task 3: Managing Shared Assets
Lab 2: ThousandEyes Agent Installation and Configuration
- Task 1: Install and Configure the Enterprise Agent
- Task 2: Install and Configure Endpoint Agents
Lab 3: Configuring Network Tests and Analyzing Test Output
- Task 1: Configure Agent-to-Server Network Test Inputs
- Task 2: Running Agent-to-Server Network Tests
- Task 3: Agent-to-Server Output Visualization and Analysis
- Task 4: Configure Agent-to-Agent Network Test Inputs
- Task 5: Running Agent-to-Agent Network Tests
- Task 6: Agent-to-Agent Output Visualization and Analysis
Lab 4: Configuring and Running DNS Tests
- Task 1: Configure DNS Test Inputs
- Task 2: Run DNS Tests and Review Outputs
- Task 3: Create DNS+ Server and Domain Tests
- Task 4: Review DNS+ Test Outputs
Lab 5: HTTP Test Configuration and Output
- Task 1: Configure HTTP Test Inputs
- Task 2: Run Web Layer Tests
- Task 3: HTTP Test Output Visualization and Analysis
Lab 6: Testing with Transactions
- Task 1: Configure Transaction Test Inputs
- Task 2: Model User Workflows Using the ThousandEyes Recorder
- Task 3: Using Example Scripts to Modify Transaction Tests
- Task 3: Running Transactions Tests
- Task 4: Review Waterfall Charts for Page Load and Transactions
Lab 7: Configuring Monitoring and Alerting
- Task 1: Configure Customer Digital Experience Monitoring
- Task 2: Inter & Intra Cloud Monitoring
- Task 3: Scheduling Tests
- Task 4: Configuring Alert Criteria, Actions, And Suppression
- Task 5: Monitoring Endpoint or Employee Digital Experience
Case Study 1: Digital Experience
- Part 1: Background
- Part 2: Objectives
- Task 1: Solution (Includes Agent Placement and Recommended Testing Strategy; Test Type, Configuration and Monitoring and Alerting Considerations)
Case Study 2: SD-WAN and Cloud Security
- Part 1: Background
- Part 2: Objectives
- Task 1: Solution (Includes how to Baseline based on current SaaS/ISP/Branch considerations and how to determine and communicate success criteria for SD-WAN implementation)
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