Get to know SHI
Solve what's next with your complete IT partner
We know that selecting, sourcing, and managing IT is complicated. That's why our mission is to make life simpler for business, IT, and procurement professionals through our scalable and cost-effective technology services.
You've got a lot of choices. We understand the pressure to drive innovation and business value.
Choice is good. But it can also create headaches. Like a concierge service for IT and Procurement leaders, we help customers get the outcomes they need by providing a highly personalized service that connects them with the right IT vendors and solutions.
And like the very best concierge service:
You can trust SHI – more than 17,000 customer organizations already do, and we have premier-tier status with almost every leading software publisher and hardware vendor.
You can depend on SHI to have your back and get the job done – our concierge approach means that decision cycles are shortened and our 1,000+ technical resources ensure that your projects are delivered on-time.
You can find SHI where you need us – whether that’s local or global – with 6,000 employees and 30+ offices around the world; plus integration centers in the US, UK, Europe and Asia, we have the reach to support you wherever you are.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
"We don't 'target' customers, we talk to them. We understand where they are and where they need to go. Then we help them select, deploy, and manage the technology that will get them there."
- Thai Lee, President and CEO
Our Co-Founder, President, and CEO: Thai Lee
Since co-founding a regional, software-only reseller named Software House International in 1989, Thai Lee has served as the only President and CEO of the global IT solutions provider now recognized as the largest Minority & Woman-Owned Business Enterprise (MWBE) in the United States.
In addition to her responsibilities at SHI, Thai is Dean of the Advisory Board at Harvard University, a Life Trustee of Amherst College, and proud mom to two great kids!
Meet our leadership team
SHI at a glance
Nationally certified as a woman- and minority-owned business
Women’s Business Enterprise National Council
National Minority Supplier Development Council
Consistent growth since 1989
$14B
2023 gross sales
99%
Customer retention rate
Global presence throughout North America, EMEA, and Asia-Pac
6,000
Employees worldwide
1,000+
Technical resources
Recognized by customers, partners and the industry
CRN
Managed Service Provider 500 — Elite 150
2024
